Terms & Conditions

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  • All orders are shipped within 5 working days and usually on Wednesdays.

 

  • Your order will be sent as first-letter letter or mail package with PostNord. Shipping is included in the price.

 

  • All our products are freezer products to be put in the freezer as soon as the customer has received them. However, they tolerate the environment outside the freezer during the shipment.

 

  • Our products are not covered by the distance contract law which gives you as a customer a right of withdrawal under the law on distance trading and agreements outside of business premises. The distance contract law does not cover orders of either food or refrigeration.

 

  • Should the order be lost during the mail, the customer must contact us by email to info@concellae.se